What the customers say about Melrose Urban Female…
(These are actual comments from verified customers. Last names have been removed to protect the innocent, or in this case, the not-so-innocent)
"...amazing customer service and great products!"
"I absolutely love the products and love you guys!"
"Good products. Fast shipping. EXCELLENT communication on order status."
"Fast delivery, awesome website and an excellent line of products"
"Love this place."
"Good selection, reasonable prices, low shipping cost, quick delivery."
"Customer Service is outstanding. You don't see quality service very often anymore, and Tony went above and beyond what most Service Reps would do. I really appreciate what you have done, and will show my loyalty with future purchases. Thanks again."
“Your website really impressed me. You actually had informative sexual advice and your page wasn't filled with trashy porn images. Your web name is pretty clever too. Most adult toy web pages feel like they are catering more for a white male consumer and I don't like it. Woman probably buy far more toys and we are definitely not all white.”
“Good site design. Ordering was easy. Delivery was fast and discreet. Product was as described.”
“Responsive and actually reply to product reviews. Stands behind their products and provides excellent customer satisfaction.”
"I don't remember how I got started buying from MUF, but it is my "go to" for my needs. I have asked for help, in the past, and received very personal answers to my questions. I felt like I was talking to the owner. Anyway, I just like the place."
“MUF is an honest company who responds to my emails promptly and addresses any issues, even accepting returns when necessary. Their customer service is great and shipping is fast. For these reasons I will shop there again.”
“Great service and friendly.”
“Your shipping agent sent out the order promptly - missing one item. The agent discovered the error, almost immediately, and shipped the missing item by the next day. Then your shipping agent contacted me to notify me of the error and its resolution. The first item shipped Monday, and we received it Wednesday... the second on Thursday. For 'regular mail,' that's impressive! Also, your prices, discount sales, and variety of items keeps us coming back. We now must become members! Thanks for the great service!”
“Good product description and prompt service.”
“Discreet packaging, fast delivery, product matches with the picture and description.”
“Melrose Urban Female was extremely helpful and knowledgeable in helping us select the product that was just right for us. We couldn't have asked for better service and will be using them again for any future needs. Very professional!!!”
"Good product description and prompt service."
"Timely delivery, got exactly what I thought I was getting, reasonable price"
"Shipping/Packaging/Product - straight up rock solid!"
Full disclosure: there have been some less than glowing reviews (it is the internet). We have read them. Thought about them. And made changes so we would not get anymore of them. We asked our customers because we care. And they cared enough to let us know.