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Company Policies

Terms and Conditions

The terms and conditions (“Terms and Conditions”) govern the use of the Melrose Urban Female web site. By accessing, viewing or ordering from the Melrose Urban Female web site (www.melroseurbanfemale.com), owned and operated by Square One Solutions, Inc., you acknowledge that you have read, understood and agree to all of the provisions contained or referred to in these Terms and Conditions.

These terms can be modified by Square One Solutions, Inc. at any time without notice. Please review these terms and conditions regularly.

Privacy & Security Policy

Our Commitment to You: Your privacy is EXTREMELY important to us at Melrose Urban Female. We guard your personal information as if it were our own. Customer information will NOT be shared with or sold to any other business or organization. You will NEVER be spammed nor have to contend with annoying popups as a result of your relationship with us! Except for order and shipping confirmation emails, we never send emails (or snail mail) to customers unless they contact us first.

Our shopping cart software complies with industry standards and uses technology such as Secure Sockets Layer (SSL) to encrypt personal customer information. This technology encrypts or scrambles the purchase information you send over the Internet and guards the security of your online transactions. Once you click "Checkout", you have entered the the SSL security portion of our website. Look for a little padlock symbol or similar icon at the bottom edge of your browser screen. This level of security is also denoted with URL names. Secure URLs always begin with the code "https" rather than "http".

Our secure shopping cart is verified by GeoTrust who facilitate message encryption by managing security credentials and public keys. GeoTrust verified our hosted website and issued us a digital certificate. This certificate assures you that we comply with a stringent set of Principles and Criteria covering our website's information protection controls. It is a symbol that tells you it is safe to shop here.

Age and Consent

By accessing, viewing or ordering from www.melroseurbanfemale.com, you acknowledge the following:

  • That you are 18 years of age or older.
  • That the services you access, the information you view, and the products you order are not in any way unlawful in your state, province, country, municipality, or other jurisdiction.
  • That you consent to view sexually explicit material.
  • That, by consenting to view sexually explicit material, you waive any future right to take legal action against Square One Solutions, Inc. or its affiliates based on your accessing this material.
  • That you agree not to distribute information you receive from the www.melroseurbanfemale.com web site to those under the age of 18 or those who would be violating the law by accessing such material in their jurisdiction.

You concur and agree that You the user are at least 18 years of age, or the legal age as determined by your local jurisdiction, and have the legal right to possess adult oriented materials. You understand that you may come in contact will explicit visual images, audio sounds of a mature nature, nudity of a sexual orientation, and sexually descriptive terms, phrases, writings, and text. You affirm that you are at least 18 years of age, or the legal age as determined by your local jurisdiction and are not offended by explicit mature adult material.

Acceptance of Laws: City/County/State

You acknowledge and agree that your local government, which includes but is not limited to, city, county, and state allows You the user to review, observe, possess, order, and or purchase materials of an explicit sexual nature. You further acknowledge and testify that products and services received by You from the Company have been ordered by You the user on your own free will, and in no way have you been forced to order or observe such material.

Furthermore, You understand and agree that the Company will in no way be responsible for services or products received by You in the case such services and products are illegal for You to possess or obtain in your local community. You except full responsibility in assuring no laws within your community, legal jurisdiction, and state prevent the possession, shipment, or purchase of products from the Company or any of its suppliers.

18 U.S.C. 2257 Compliance

In compliance with the Federal Labeling and Record-Keeping Law (also known as 18 U.S.C. 2257), all models located within our domain were 18 years of age or older during the time of photography. All content and images are in full compliance with the requirements of 18 U.S.C. 2257 and associated regulations.

Liability Limitation

Melrose Urban Female (www.melroseurbanfemale.com) and its content are delivered on an "as-is" and "as-available" basis and should not be relied upon for validity or accuracy. Melrose Urban Female does not assume the validity of descriptions supplied by their manufacturers. We go to great lengths to verify descriptions but we cannot be held responable for any innaccuracies. The Discussion Board should not be considered a form of therapy nor advice. It should NOT be relied upon for personal, medical, legal or financial decisions. If expert assistance or counseling is needed, you should consult an appropriate professional for specific advice tailored to your situation. Square One Solutions, Inc. assumes no responsibility for injury as a result of a product purchase or from action taken as a result of information posted on the Discussion Board.

How discreetly is the package shipped?

We use the boxes supplied to us from each shipper we choose. Typically this is UPS or USPS. There is nothing on the packaging that identifies our store, the genre, or contents of your order. Our return address on your shipping label reads Customer Service and our address at 11684 Ventura Blvd. #510 Studio City, CA 91604. Inside each box, the items are individually wrapped in tissue paper and sealed with our Melrose Urban Female labels, just in case the wrong household member opens up the box.

How will my purchase be displayed on my credit card statement?

Each purchase is identified as Square One Solutions, Inc. along with our phone number (800) 617-8697.